README 1st for DNP RX1HS Printer Firmware v2.21 Update Utility for Windows General Information: This firmware update utility will install v2.21 firmware onto the RX1HS photo printer. Installing this firmware may add functionality or modify printer behavior for improved functionality. Installing the most current firmware version will include all improvements of the previous firmware updates. Installing each of the incremental updates are not necessary. This standalone utility does not require the RX1 printer driver to be installed to operate the firmware update on the PC. NOTE: Some improvements of the firmware will require the printer driver or utility to also be updated to access the new feature or functionality; e.g. square cut print. The RX1HS v2.21 update utility supports Windows 7/10. Please use the appropriate version of the update utility in this package for your Windows PC, either 32 bit OS or 64 bit OS. The files are clearly named for the OS type; ...DS-RX1_0221x86... or ...DS-RX1_0221x64... Using the incorrect update will result in an error. Using this Utility Installation Instructions: 1 Confirm your DNP printer is connected and powered on 2 Download the firmware update file 3 Unzip the file that was downloaded (Without this step, the update tool will not run) 4 Select the folder that matches your operating system, either 32bit or 64bit (hint - most operating systems Windows 7 or later are 64bit) 5 Double click on the application file, DS-RX1_0221x86_Direct or DS-RX1_0221x64_Direct. You should see only one application file, the name will depend on the folder that was opened. 6 Follow the directions of the application as prompted. NOTE: The LEDs on the printer will flash while the firmware is being updated. - The printer will "beep" several times during this process. - The computer display will show the update progress. - Wait until the update process has completed. - DO NOT interrupt the process. - The dialog box will indicate completion. - The entire process will take about a minute to complete. IMPORTANT CAUTION NOTE: DO NOT turn off or disconnect the printer or PC during this process once it starts. DO NOT try to make a print or change media during this process. Operation Note: Some new features require the complementary printer driver update to enable and use the functions. RX1HS firmware updates release Notes: - Provides backwards compatibility. Supports both new and old design printer mainboard chip sets. - Corrects cutter errors when using no-scrap, one cut mode. - Add square cut print, 6x6" size using 6x8 print media. - Add square cut print, 5x5" size using 5x7 print media. - Improve ribbon mark detection. - Improve print speed. - USB add support for iSerial functionality. - Use separate utility to enable iSerial. - Refer to iSerial utility for details and printer operational improvement. Special Notes for users updating RX1 v1.xx to RX1HS v2.xx firmware: The v2.xx firmware may be installed onto a DS-RX1 or DS-RX1HS printer that is less than or equal to the firmware version in the update utility. It is not possible to update from v1.xx firmware to v2.21 or later. When updating from v1.xx firmware to v2.21 or later firmware, you must first update to v2.xx firmware less than v2.21. If you need v2.xx less than v2.21 firmware, please contact our technical support. NOTICE: This v2.xx firmware installation CAN NOT be uninstalled. Once it is updated, a lower version firmware cannot be installed. The use of RX1HS print media pack will be REQUIRED after the v2.xx firmware update is installed. BEFORE installing the v2.xx firmware update onto a version 1.xx firmware RX1 printer, please use up all old version RX1 media packs. After the v2.xx firmware update is installed, the RX1 media packs will no longer work in the upgraded printer. (C) 2023 DNP Imagingcomm America Corp.