Flat fee pricing includes parts and labor to repair the Printer. It does not include ground shipping, applicable sales tax or international duties to return the Printer to end-users in the 48 contiguous United States and Canada.
Questions or Concerns may be addressed to DNP Customer Support at 1-855-367-7604. You can also E-mail: dnpsupport@dnp.imgcomm.com.
Thermal Print Head Limitation and Warranty Period
The warranty period begins on the date of purchase by Customer of this Printer as evidenced by a sales invoice or proof-of-purchase. This limited warranty is applicable to Customers who purchase and use the Printer in the 48 contiguous United States and Canada.
Printer Model
Warranty Period
QW410
The earlier of 1 Year or 30,000 prints (4″ x 6″)
IDWJR10
The earlier of 1 Year or 30,000 prints (4″ x 6″)
DS620A
The earlier of 1 Year or 60,000 prints (4″ x 6″)
RX1/RX1HS
The earlier of 1 Year or 30,000 prints (4″ x 6″)
DS820A
The earlier of 1 Year or 15,000 prints (8″ x 10″)